The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.
Nomini Casino - Player’s withdrawal has been delayed.
Amount: €2,100
Nomini Casino
Safety Index:Very highSafety Index
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9.5
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Good day,
On 03/09/2022 I ordered 1100€ and on 03/10/2022 1000€ to be paid out.
so far nothing has happened.
Inquiries are always referred to the "financial department". That takes even more time.
I've played in many and nothing like this has ever happened to me.
I hope you can help me here.
Kind regards
Danny D***
Edited by a Casino Guru admin
Automatic translation:
Public
Public
2 years ago
Dear Dan95,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina
Public
Public
2 years ago
Translation
Got the 1st payout on my account today.
I'm curious if the second one will be the same.
Kind regards
Automatic translation:
Public
Public
2 years ago
Thanks for the updates, Dan95. Sounds like we are on the right track! I will keep this complaint opened until your confirmation regarding successful withdrawal. Please let me know as soon as you receive the payment.
