The player from Greece had not received a payment of 75 euros in winnings after two days. The issue was addressed by the Complaints Team, which explained that withdrawal processing could take time and advised the player to be patient. Ultimately, the complaint was rejected following the player's explicit request to consider the topic closed.
Nomini Casino - Player is facing delayed winnings payment.
Amount: €75
Nomini Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.8
Nomini Casino has a Safety Index of 8.8, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
4 months ago
Public
Public
4 months ago
I am owed 75 euros 2 days now that I won without any bonuses on sports betting and roulette. Please check if they will pay the money as I see lots of negative reviews.
Public
Public
4 months ago
Dear Nikdim14,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.
Thank you in advance for your patience and understanding.
Best regards,
Tomas
