The player from the United Kingdom reports issues with Ninecasino, stating that their bank recognizes all deposits as coming from a UK customer. They emphasize that they provided all necessary residential information during signup and that there was no clear indication that UK customers were not allowed.
NineCasino - Player questions restrictions on U.K. customers.
Amount: £1,537
NineCasino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
4d 23h 53m 45s
Case summary
2 days ago
Public
Public
2 days ago
Hi there I spoke to my bank and they said every time a deposit was made to ninecasino they acknowledged it was from a u.k customer.also when I signed up I provided all residential information. U.k resident.also there was no clear indication of (u.k) customers not allowed. So there you are now my bank know what is what.
Public
Public
2 days ago
Dear MAX10ARGENTINA,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with NineCasino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Casino Guru is examining the case
