NineCasino - Player questions restrictions on U.K. customers.

Hi there I spoke to my bank and they said every time a deposit was made to ninecasino they acknowledged it was from a u.k customer.also when I signed up I provided all residential information. U.k resident.also there was no clear indication of (u.k) customers not allowed. So there you are now my bank know what is what.

Dear MAX10ARGENTINA,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with NineCasino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

What more information would you like

Whatever information you need I will do my level best to get for you or provide you with please let me need to know I send full all the screenshots of my conversations with staff and of my casino balance £2400:95p.to Nikolas.b@casino.guru

Basically when you sighn up they ask all your residential details.no2 when you deposit the receiving company businesses acknowledge from wich country city district County area Street postcode the bank through wich deposits are made the receiving business know who deposited.these are big businesses they have the stage set.so my bank told me they know who paid from wich bank and their banks full details its country city area postcode. Also it did not clearly state UK players not allowed.

Dear MAX10ARGENTINA,

Could you clarify if the casino blocked you because you are based in the U.K., or is there another issue? The details are a bit unclear at this point.

Feel free to forward the communication to nikolas.b@casino.guru so we can gain a better understanding of your case.

Regards,

Nick

They blocked me because they didn't want to pay me.i did mention they tried keeping me in the game by adding a bonus but I rejected it. When I tried withdraw they cancelled it from their side and thereof said we didn't cancel they messed me about alot you could tell how they turned bitter suddenly blocking my exit from withdrawal.jokabet payed so could of nine casino but they started sending me in circles. Taking the...mick started asking now verification after 8 months.small wins they was ok with but the decent win they hated

Dear MAX10ARGENTINA,

After reviewing your previous complaint and activity on our website, I will be closing the complaint.

It has been explained to you by my colleague previously why was your initial complaint rejected.

Please keep in mind that any new complaints regarding this matter with NineCasino won't be dealt with.

Regards,

Nick