The player from Switzerland has experienced a technical problem while playing. After a closer examination, we ended up rejecting this complaint as unjustified.
The player from Switzerland has experienced a technical problem while playing. After a closer examination, we ended up rejecting this complaint as unjustified.
The player from Switzerland has experienced a technical problem while playing. After a closer examination, we ended up rejecting this complaint as unjustified.
I played several hands at the dubell bolls roulette and bet on the golden number on the number 7-7 bit 1.20bet and after the ball landed on 7-7 my single hurck was paid instead of the win
Ich hab beim dubell bolls Roulett mehre hende gespilt und habe auff den golden zahl gezeu auf di Nummer 7-7 bit 1.20bet und nach dem di kuge auff 7-7 gelandet sknd wurde mein einza hurck gezaht stat der gewin
Dear Kujtimzingg,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to petronela.k@casino.guru? Please advise the exact time of the incident.
Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.
Please understand, that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela
Dear Kujtimzingg,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to petronela.k@casino.guru? Please advise the exact time of the incident.
Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.
Please understand, that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela
Hello, that was such a wizz when the casino decided
joanna wrote:
Hi!
If you don't like chatting in English, I use Google Translate for that
Communication.
We will contact you regarding your double checking of the
Game Round Request.
The provider has investigated this issue and found the following:
The investigation is complete. You have claimed that your bet in the
specified round was not accepted.
According to game logs, you attempted to participate in the specified round.
However, the bet was rejected due to the server sent by the provider
Withdrawal request received an invalid response. After that it started
System repeats automatically. After a few repetitions he could
payout call is successfully executed. Because of the rejection of
bet, the abandon call was made and the bet became yours
Reimbursed.
The game result was 7 and 7. If the bet was accepted, you would die
win bet.
Hallo das war der enscheidung von Casino so ein wizz
Joanna wrote:
Hallo!
Wenn Sie nicht gerne auf Englisch chatten, verwende ich Google Translate für die
Kommunikation.
Wir kontaktieren Sie bezüglich Ihrer doppelten Überprüfung der
Spielrundenanfrage.
Der Anbieter hat dieses Problem geprüft und folgendes festgestellt:
Die Untersuchung ist abgeschlossen. Sie haben behauptet, dass Ihre Wette in der
angegebenen Runde nicht angenommen wurde.
Laut Spielprotokollen haben Sie versucht, an der angegebenen Runde teilzunehmen.
Die Wette wurde jedoch abgelehnt, da auf den vom Anbieter vom Server gesendeten
Auszahlungsaufruf eine ungültige Antwort erhalten wurde. Danach startete das
System die Wiederholung automatisch. Nach einigen Wiederholungen konnte der
Auszahlungsaufruf erfolgreich ausgeführt werden. Aufgrund der Ablehnung der
Wette wurde der Abbruch-Call ausgeführt und die Wette wurde Ihnen
zurückerstattet.
Das Spielergebnis war 7 und 7. Wenn die Wette angenommen wurde, würden Sie die
Wette gewinnen.
I would be aprate from the casino to play www. ninecasino1.com if something is, you never have a problem solved or something good come out of it. The number lands on you and you get back what you wrote in. The biggest H********* from Casino is the best kind of fraud https://ninecasino1.com/de/casino
Ich wär Apraten von dem Casino zu spilen www.ninecasino1.com wen mal was ist wihrt ihr nie ein problem gelöst oder was gutes raus kommen grösste Hurenson Casino last di finger weck von live casino allgemein di ghönnem dein wetteknzaz nach dem di kugeln. Auf di zahl landet und dir das wider zurck haht was du eingezezt hast das grös H********* von Casino ist das betrug auff bi beste art https://ninecasino1.com/de/casino
Thank you, Kujtimzingg, for your reply. If I understood correctly your bet has never been accepted therefore, it can't be paid. Please understand that this may be caused by a bad Internet connection. I'm really sorry but we can't force the casino to pay you your potential winnings.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
Thank you, Kujtimzingg, for your reply. If I understood correctly your bet has never been accepted therefore, it can't be paid. Please understand that this may be caused by a bad Internet connection. I'm really sorry but we can't force the casino to pay you your potential winnings.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
Yes, I decided to use the internet. I live somewhere in Switzerland, where the internet is so sweaty, isn't it? after the balls landed on 7-7 the bet stoniren shitty casino i would leave a comment every day for the fraudster casino Von Hurensönne 👿
ja bestimt hat ich ghein internet ich leb ja igrent wo in in der Schweiz wo das internet voll schwisse ist oder ? nach dem di kugeln auf 7-7 gelandet sind den bet stoniren scheiss casino ich wärd jeden tag ein Kommentar da lassen für dss Betrüger Casino Von Hurensönne 👿
Drecks Fraudster Casino I would be careful that you don't deposit here otherwise there will always be problems believe me that you already have the problem to solve.
Drecks Betrüger Casino ich wär aufpassen das di jenigen ni hir einzahlen sonss wirt simmer probleme geben glabt mir das ihr gheie schonz habt das problem zu lösse.
I'm afraid if I bet 25 € on it and I'll pass something that would also happen to you because you cancel the bet where you make it and then it's invalid after you drop the balls 🎱 please drop the fknger from the casino for your love because who What is her dan 0 Schanze to get the win
Ich stel mihr vohr wen ich 25€ da drauf wette und ebe so was passi was sichauch derfal wär dir werden da stoniren den bet wo ihr macht und dan ungültig nach dem di kugeln 🎱 fallen lasst dk fknger von dem Casino bitte euch zu liebe weill wen was ist hab ihr dan 0 Schanze zu dem Gewinn zukommen
I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.
I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.
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