HomeComplaintsN1 Bet Casino - Player's account has been closed and funds confiscated.

N1 Bet Casino - Player's account has been closed and funds confiscated.

Amount: €116,248

N1 Bet Casino
Safety Index:High
Submitted: 25 Nov 2024
Case opened Current status

Waiting for player to reply

6d 4h 27m 33s

Case summary

19 hours ago

The player from Malta has their account closed on n1bet.com without reason, resulting in the confiscation of over 100,000 EUR, including deposits. Despite multiple attempts to communicate with the casino, he receives only generic responses and is seeking suggestions to recover his funds.

Public
Public
2 days ago

My account on n1bet.com with more than 100,000 EUR on it was closed without reason and all funds confiscated, including deposits, in February of this year. I tried messaging them several times without any luck apart from generic responses and am now at wits end.


I advise anyone to avoid using N1Bet as they seem to be a complete scam, and would really appreciate any suggestions on how to get my money back.

Public
Public
19 hours ago

Dear anon1324,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with N1 Bet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise how long have you been a player of the casino? 
  • Have you been accused of breach of any particular rules? Has the casino cited following any particular rules when closing your account and withholding your balance?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did you achieve your current balance with the help of a bonus? 
  • Have you attempted to resolve the situation using other channels before contacting us? (alternative dispute resolution, the casino's licensing authority?)
  • Could you please share with me any relevant communication you received from the casino regarding the issue? My email is tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


anon1324 has 6d 4h 27m 33s to reply

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