The player from Mongolia is complaining about the lengthy verification process. We rejected the complaint because the player had been involved in opposite betting which is in direct breach of the casino's T&Cs.
MyStake Casino - Player’s struggling to complete account verification.
Amount: 3,300 ₮
MyStake Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
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