The player from Italy is experiencing difficulties withdrawing his winnings. We closed the complaint because there is already complaint about the same issue from the player on our website.
Mr Sloty Casino - Player's withdrawal is delayed.
Amount: €4,700
Mr Sloty Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.2
Mr Sloty Casino has a Safety Index of 1.2, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
Public
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1 year ago
Translation
hi I'm Stefano Moscato I requested a withdrawal on 06/01/2023 to date it still hasn't been processed I have sent several emails without ever getting an answer , please help me
Automatic translation:
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1 year ago
Dear Stefmosc86,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a 'No Reaction Policy' approach to all our attempts to negotiate any kind of issues.
I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
Could you please forward a screenshot of your withdrawal request to tomas@casino.guru?
Thank you in advance for your cooperation and reply.
Best regards,
Tomas
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1 year ago
Thank you for your message.
Since this complaint is a duplicate of the issue already discussed in this complaint https://casino.guru/mr-sloty-casino-the-player-s-withdrawal-is-delayed-30
I will close this one as unjustified. I would like to ask you to not file duplicate complaints or the same issue in the future. Thanks for your understanding.
