The player's withdrawal is delayed for unknown reason. The complaint was resolved as the player received his money.
Mr Bet Casino - The player's withdrawal is delayed.
Amount: €1,500
Mr Bet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Good day,
At first I had problems with the verification, which then after 2 times 48 hours. It worked and then until the payment was rejected it was my fault (BankTransfer) but that can't be at all because BankTransfer is always very quick and there have never been any problems.
according to MR.BET customer support you should wait 5 days my payment is still being processed and not yet set to completed so that the money would be on the way to my account. This platform MR.BET works only with delaying techniques that players gamble their winnings again so that they don't have to pay out.
I will soon report this website so that such a rip-off against upright players has an end. Man just wants to receive his won money as it should be in a casino.
I give 3 days if I haven't received any money by then, this will be reported and a procedure for fraud will be opened.
Automatic translation:
Public
Public
1 year ago
Hello Kevin32,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
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