Mr Bet Casino - Player's withdrawal has been denied.

It won't let me withdraw the money I won with real money

Hello giardini109,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

The bet was with real money, and I don't talk to the casino, I only see the messages they send me by email and messages when I collect money, the bet was with real money and I want, I need to collect it, the amount is 376,000 pesos, thank you very much, I hope solve it soon

The amount to withdraw is 376,000 pesos and it won't let me, the bets were made with real money, I don't talk to the casino

Mr bet are scammers, they give you bonuses and then they tell you that your winnings are from bonuses and they don't pay you anything, withdrawals are not made, the truth is they are a lie, people don't play

Hello giardini109,

Is your account verified? Why didn't you ask the casino before contacting us?

Dear giardini109,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.