Dear matrosov033,
Thank you very much for submitting your complaint. I'm sorry to hear about your negative experience with Marvel Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please confirm if you passed the KYC verification?
Could you kindly advise what was the balance in your account when the casino blocked you?
Please forward any relevant communication between you and the casino regarding your account closure to veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear matrosov033,
Thank you very much for submitting your complaint. I'm sorry to hear about your negative experience with Marvel Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please confirm if you passed the KYC verification?
Could you kindly advise what was the balance in your account when the casino blocked you?
Please forward any relevant communication between you and the casino regarding your account closure to veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika