The player from Germany faces a refusal from the casino to withdraw her winnings of over 1400 euros, as the deposits were made through her husband's joint account. Additionally, the player's account has been deleted.
The casino refuses to pay me my winnings of over 1400 euros because I deposited through my husband's account, which is a joint account.
The player account was deleted.
Hello Petraj,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lucky7even Casino. Please allow me to ask you a few more question before we would move forward.
Please note that using a 3rd party deposit is strictly forbidden and the casino has right to confiscate any winnings generated and block the player's account.
Looking forward to your answer.
Regards,
Nick
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