I deposited around 1.000 USD in Etherum the 24th and 25th of January. I did not use any bonus code.
I won a little and tried to withdraw my winnings. In total around 1.650 USD. The next morning my withdrawal was cancelled. I did not receive any information or other explanation as to why.
I then completed the casinos KYC process and got a confirmation email stating my KYC was complete.
I then tried to withdraw again and waited over 48 hours. Nothing happened. Customer service did not answer my questions and refused to give me a timeframe.
I then cancelled my withdrawal again, and played a bit more. One a bit more. I then tried to withdraw in total 0,6 ETH, around 1.800 USD.
It has been two days. No information, no timeframe, no feedback. I am afraid that the casino is a complete scam.
I know that the casino also has a 3x wager on deposits. Stupid, but anyways, I have wagered way more than 3x the deposited amount.
I want to warn other potential players.
I deposited around 1.000 USD in Etherum the 24th and 25th of January. I did not use any bonus code.
I won a little and tried to withdraw my winnings. In total around 1.650 USD. The next morning my withdrawal was cancelled. I did not receive any information or other explanation as to why.
I then completed the casinos KYC process and got a confirmation email stating my KYC was complete.
I then tried to withdraw again and waited over 48 hours. Nothing happened. Customer service did not answer my questions and refused to give me a timeframe.
I then cancelled my withdrawal again, and played a bit more. One a bit more. I then tried to withdraw in total 0,6 ETH, around 1.800 USD.
It has been two days. No information, no timeframe, no feedback. I am afraid that the casino is a complete scam.
I know that the casino also has a 3x wager on deposits. Stupid, but anyways, I have wagered way more than 3x the deposited amount.
I want to warn other potential players.