The player from Colorado claimed that the casino had blocked his account after he deposited $100 and was now owed $360. Despite our team's attempts to gather more information about the situation, the player did not respond to our queries. This lack of communication led us to reject the complaint due to our inability to investigate further.
Lucky Owl Club Casino - Player's account blocked, winnings confiscated.
Amount: $360
Lucky Owl Club Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.7
Lucky Owl Club Casino has a Safety Index of 5.7, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
7 months ago
Public
Public
7 months ago
They owe my 360$ and they took it after i deposited 100 in the account and now they blocked my account 
Public
Public
7 months ago
Dear christopher1228,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Lucky Owl Casino. I’m afraid, I will need more information regarding your problem. Was your account ever verified? Did you use any kind of bonus? Could you please elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
