Dear kpease13,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem with Lucky Legends Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please confirm if you used a card linked to the rejected bank account for casino deposits?
Have you always been the owner of the rejected bank account, or have you inherited it through POD?
Could you please clarify why your new bank account was not accepted by the casino? Please send me the email from the casino along with any other relevant communication and evidence to assist with the investigation of your case at veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear kpease13,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem with Lucky Legends Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please confirm if you used a card linked to the rejected bank account for casino deposits?
Have you always been the owner of the rejected bank account, or have you inherited it through POD?
Could you please clarify why your new bank account was not accepted by the casino? Please send me the email from the casino along with any other relevant communication and evidence to assist with the investigation of your case at veronika.l@casino.guru.
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika