Hello Veronica and sorry for the long time answer!
Let me answer to you're question :
1. Have you made any successful withdrawals before?
- That was my first withdrawal on this site
2.Could you please confirm that you have passed the KYC verification?
- Yes - my account is fully verified from what the scammers said
3. Have you accumulated your winnings with or without an active bonus?
- I made my first deposit - 20 euro on 03-04.09(i don't remember exactly) and i played with 100 euro because they give me 400% first deposit bonus - from that 100 Euro i manage to make 700 + - playing only small bets 0.20 - 2 euro - and then i've tried to withdraw 600 and the i read the terms and decide to withdraw only the amount that was in the terms - 10X the amount that you deposit and then because i did not want to play on that site because the games seams to be suspicious ( i get the bonus on Wanted dead or a wild - the dead man's hand and i get only 1 wild and 3 free spins ) and i know that for that particular bonus the minimum is 5 wild and 5x multiplier , i decide to withdrawal the hole amount . And then from the 06.10 i go on there web site and i ask them about the status of my withdraw and i get the same copy/paste story.
I hope that those answers will help you and i promis that i will respond you much faster next time.
Thanks for you're support Veronica!
Hello Veronica and sorry for the long time answer!
Let me answer to you're question :
1. Have you made any successful withdrawals before?
- That was my first withdrawal on this site
2.Could you please confirm that you have passed the KYC verification?
- Yes - my account is fully verified from what the scammers said
3. Have you accumulated your winnings with or without an active bonus?
- I made my first deposit - 20 euro on 03-04.09(i don't remember exactly) and i played with 100 euro because they give me 400% first deposit bonus - from that 100 Euro i manage to make 700 + - playing only small bets 0.20 - 2 euro - and then i've tried to withdraw 600 and the i read the terms and decide to withdraw only the amount that was in the terms - 10X the amount that you deposit and then because i did not want to play on that site because the games seams to be suspicious ( i get the bonus on Wanted dead or a wild - the dead man's hand and i get only 1 wild and 3 free spins ) and i know that for that particular bonus the minimum is 5 wild and 5x multiplier , i decide to withdrawal the hole amount . And then from the 06.10 i go on there web site and i ask them about the status of my withdraw and i get the same copy/paste story.
I hope that those answers will help you and i promis that i will respond you much faster next time.
Thanks for you're support Veronica!