HomeComplaintsLove Casino - Player's account closure request is delayed.

Love Casino - Player's account closure request is delayed.

Amount: ??

Love Casino
Safety Index:Very low
Submitted: 25 Oct 2024
Case opened Current status

Waiting for player to reply

3d 23h 56m 5s

Case summary

3 days ago

The player from the United Kingdom has been attempting to close their account with Love Casino for months but has not received any response.

Public
Public
3 days ago

I’ve been trying to close my account with love casino for months. I’ve submitted an email formatted as you have put on a previous post and multiple email addresses you have also listed but nothing is happening.

Public
Public
3 days ago

Dear amzyg86,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience.

Please note the casino has a no-reaction policy towards our service. Although there were many complaints from players towards this particular casino in the past the casino continually fails to address them when confronted by us.

I checked the website, however, from my point of view the casino appears to be closed or under maintenance and doesn't allow the creation of new accounts or logging in to a player's account.

Is your casino account accessible to you?

  • Does the casino send you marketing communication to your registered email?
  • Kindly share any supporting evidence here or send the information to my email at tomas@casino.guru

Thank you very much in advance.

Best regards,

Tomas

amzyg86 has 3d 23h 56m 5s to reply

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