Love Casino - Player's account closure request is delayed.

I’ve been trying to close my account with love casino for months. I’ve submitted an email formatted as you have put on a previous post and multiple email addresses you have also listed but nothing is happening.

Dear amzyg86,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience.

Please note the casino has a no-reaction policy towards our service. Although there were many complaints from players towards this particular casino in the past the casino continually fails to address them when confronted by us.

I checked the website, however, from my point of view the casino appears to be closed or under maintenance and doesn't allow the creation of new accounts or logging in to a player's account.

Is your casino account accessible to you?

• Does the casino send you marketing communication to your registered email?
• Kindly share any supporting evidence here or send the information to my email at tomas@casino.guru

Thank you very much in advance.

Best regards,

Tomas

Dear amzyg86,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.