The player from Latvia registered at Lex Casino, made a deposit, played slots, and attempted withdrawals, but her account was closed due to a claim of fraudulent activity. After it was reopened, the account was closed again without justification. The Complaints Team engaged in extensive discussions with the casino representatives but was unable to obtain sufficient explanations or evidence regarding the accusations. As a result, the case was closed as 'unresolved'.
Lex Casino - Player's account has been closed for alleged fraud.
Black points: 12,197
Amount: €11,000
Lex Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.0
Lex Casino has a Safety Index of 8, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Unresolved
Our verdict
Insufficient evidence from casino
UNRESOLVED
Case summary
3 weeks ago
