HomeComplaintsLeon Casino - Player’s complaining about overall casino experience.

Leon Casino - Player’s complaining about overall casino experience.

Amount: Can$24

Leon Casino
Safety Index:Above average
Submitted: 05 Nov 2021 | Case closed : 22 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Canada is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

Group stop putting the list of fuc-up casino.like leon.how the hill on earth your promoting such casino.just type your email and your good to play.for just an email.plus there live support is unanimous.we don't know who are we talking with.comeon GURO. Will as they said.its all about money.i really starting my doubt in GURU.

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3 years ago

Dear Joey,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? 


Meanwhile, please understand that casino reputation can’t be determined by a negative experience of a single player. If you’re interested in the process of how we review online casinos I could recommend checking our article https://casino.guru/our-casino-reviews.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.

Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

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2 years ago

Dear Joey,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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