The player from Canada is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.
Group stop putting the list of fuc-up casino.like leon.how the hill on earth your promoting such casino.just type your email and your good to play.for just an email.plus there live support is unanimous.we don't know who are we talking with.comeon GURO. Will as they said.its all about money.i really starting my doubt in GURU.
Dear Joey,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
Meanwhile, please understand that casino reputation can’t be determined by a negative experience of a single player. If you’re interested in the process of how we review online casinos I could recommend checking our article https://casino.guru/our-casino-reviews.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.
Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela