The player from Greece has an issue with a specific game on Leon Casino. After betting over 200 euros on 'Rise of Olympus' and 'Rise of Olympus 100', he did not receive any winnings. We’ve closed this complaint as per the player’s explicit request.
Leon Casino - Player is unhappy with game performance.
Amount: €200
Leon Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Other
REJECTED
Case summary
9 months ago
Public
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10 months ago
Translation
I'm sorry for a certain casino leon casino you let it act like this specifically rise of Olympus and rise of Olympus 100 I played over 200 euros and it doesn't give anything 200 euros with 0.20 minutes of pressing calculate how many turns I had to give supposedly bonus. .
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10 months ago
Dear fakosanastasios6,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP).
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
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10 months ago
Translation
Good evening, thank you very much for your service, but leon casino should be locked because they give some profits to other casinos, here they advertise on their site that some players win from 3,000 to 30,000 euros .... continue if they gave such amounts daily statistics don't come out, they would have Bay inside, I'm really sorry that such casinos give them a license....thank you very much again....aaaaaand I have a friend who has been playing with big amounts for so many years and I haven't seen him win 3000 and 30,000 euro is a lie so simple....have a nice evening
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10 months ago
Translation
This is what advertises the players daily winnings....100 winners daily...if you notice above the amounts are 10 digit numbers while in my account is 8 digit something is wrong with the casino only to be refunded by 200 even 100 back
I'm not asking to sue or anything just to have something put back into my account
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9 months ago
If you possess additional information that could support our case, kindly send it to me. To address the casino regarding their RTP (Return to Player), having the complete game history of the player is the most effective approach. Please send it to petronela.k@casino.guru as soon as possible.
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9 months ago
Translation
Please close the issue, it doesn't matter if you are all well
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