The player from Greece has pending withdrawal requests made on 10/28, 10/29, and 10/30 that remain unapproved. They receive daily updates indicating delays due to high volumes of requests, although the casino confirms that no further verification is needed for their account.
Legiano Casino - Player’s withdrawals are delayed.
Amount: €8,300
Legiano Casino
Safety Index:Very highSafety Index
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Case opened
Current status
Waiting for Casino Guru to reply
5d 21h 43m 54s
Case summary
yesterday
Public
Public
3 days ago
Translation
I made my first withdrawal requests on 10/28, 10/29, and 10/30, and they still have not been approved. Every day, I am told the same thing—that they have a lot of withdrawal requests and there are delays, but they will approve them soon. They state that the account does not require further verification.
Automatic translation:
Public
Public
2 days ago
Dear Johnytsouk,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Legiano Casino.
Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- Have you accumulated your winnings with the help of a bonus?
- Could you please share a screenshot of your withdrawal requests as they appear in your casino profile?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
