The player from Lebanon initiated a withdrawal on September 16 and received repeated confirmations that the process was fine, but a week ago the casino's website vanished, causing concern about a potential scam or account block.
Leetbit Casino - Player's withdrawal is delayed with casino website vanished.
Amount: $250
Leetbit Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case opened
Current status
Waiting for player to reply
6d 17h 57m 45s
Case summary
6 hours ago
Public
Public
17 hours ago
I initiated a withdrawal on the 16th of September and kept sending tickets and receiving replies that everything is fine and that the process is taking time until a week ago, the website vanished and I'm not sure if my IP is blocked or that a huge scam happened and the website shut down.
Public
Public
6 hours ago
Dear nsdavidm,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
When was the last time you were able to access the casino website?
When was the last time you communicated with the casino? Have you tried contacting customer support via email since the day you started experiencing problems with accessing the website?
Have you made any successful withdrawals from this casino before and has your account been fully verified?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
nsdavidm has 6d 17h 57m 45s to reply
