The player from Germany had the withdrawal rejected without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.
Lapilanders Casino - Player’s winnings have been withheld.
Amount: €1,000
Lapilanders Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.2
Lapilanders Casino has a Safety Index of 4.2, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello
I deposited 200 euros at Lapilanders and got 200 euros bonus.
My account is fully verified and bonus requirements are met. Withdrawals keep getting canceled.
can you help me here
Thanks
Automatic translation:
Public
Public
2 years ago
Dear Talel,
Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru.
Please let me know how you would like to proceed.
Thank you very much for your understanding.
Best regards,
Petronela
