HomeComplaintsLady Linda Casino - Player’s struggling to withdraw their winnings.

Lady Linda Casino - Player’s struggling to withdraw their winnings.

Amount: £172

Lady Linda Casino
Safety Index:Very low
Submitted: 12 May 2021 | Case closed : 09 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

The player from United Kingdom is experiencing difficulties withdrawing their funds. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

This casino will not release my withdrawal inspite of several emails.


I thinks it a bogus casino

Public
Public
3 years ago

Dear Tim4,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals. However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
3 years ago

Hi there


yes the account is fully verified. They will reply to my email but not process the withdrawals. It should be immediate or should take 48 hours. Nevertheless no withdrawal received or processed

Public
Public
3 years ago

Could you please advise how many days ago you’ve requested a withdrawal?

Public
Public
3 years ago

It’s been 9 days yoday

Public
Public
3 years ago

Could you please advise if the payment is still pending inside your account or it’s been processed and sent but never reached you? Thank you in advance.

Public
Public
3 years ago

Dear Tim4,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.


Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.


flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news