Khelraja Casino - Player is experiencing difficulties with his deposit.

Hello sir, I deposited on Khelraja from you, it has been more than 3 days, I have not added any deposit, Khelraja casino team support is very bad, team work is very bad, I have not made any sb cc copy paste message please sir my 5000 inr deposit please add please help sir

Dear Sapna45, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

Dear Veronika,

Thank you for your prompt response. I'll follow your advice and contact my payment provider regarding the deposit issue. I understand the complexity of the process and will be patient throughout the investigation. I appreciate your willingness to keep the complaint open for a month and will definitely keep you updated on any progress.But khelraja team not updated plz understand me

Best regards,

Sapna45

I see from whom the deposit has been made on Khelraja, the same has been blocked by the 3rd party but the 3rd party of Khelraja has not taken the payment, what is the mistake of the customer in this case, Khelraja is not from the 3rd party. Please help me in taking payment by adding my deposit to Khelraja.

Do I understand correctly that the amount you wanted to deposit into the casino never left your bank account?

mem transaction successful h complete 5000 inr +11000 inr The company Khelraja is a scam company. The company scammed 5000 inr +11000 inr from me. They took 11000 inr from me and haven't credited in my gaming account. It's has been more than 7 days. Still the funds are not credited in gaming wallets.

Such things proves that they are a total scam company operating in India market.

Have you contacted your payment provider regarding the lost payments? Please let me know.

Dear Sapna45,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.