Kats Casino - Player's withdrawal is delayed.

I started a $2200 withdrawal on 9/22/24 and it’s past due and I call every day and Veronica says to call back after 3:30pm and then I get the story that it’s in finance and Victor Katherine and Peter don’t help me so they keep saying it’s been approved and nothing happens I need help from the Guru please I have 200 screenshots of every conversation and I lost plenty of money there so I would like my $2200 withdrawal or they will be found

Hello Georgey1230,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Kats Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Georgey1230,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.