JVSpin Casino - Player is criticizing bonus policy.

Bonuses for free spins come))) in the end, as in normal casinos, you can wager this bonus money, but of course in certain games (slots), but in the same casino, you need to constantly wager the bonus money at your own expense)))) this just p ... dec)) in order to wager bonus money in the amount of 3k, I need to wager 100000k)))))) I do not recommend it))) because even if you top up for 100-200-500 UAH, you will still not be able to use the bonus money ((((this is)))) casino shit (((DO NOT RECOMMEND !!!!!))))

Dear Сергей,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Unfortunately, if the casino shares all the relevant information on its website, there is not much I can do for you in this matter.

Could you please specify which exact bonus you have redeemed? I would like to check the terms and conditions.

Thank you very much for your reply.

Best regards,

Petronela

Dear Сергей,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.