The player from the Netherlands requests a full refund from the casino after two months of waiting, receiving a contract for partial compensation instead.
so i did ask for a refund on this casino.
after a while... like 2 months i recevied a contract that they are willing to compensate part of my losses. but i need to sign a contact.
i do not want to sign anything i just want my money back even tough its only 70% off my losses.
signin the contract gives them the right to convensate 50000 euro from my when i break the term off agreement like making a complaint here.
i need some advice in this matter.
Dear otis35,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Justbit Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas