The player from Norway reported that the casino had withheld a significant balance in Bitcoin and Ethereum, alleging violations of rules 59, 22, and 64. The player contested these claims and insisted his activity had been in good faith. After a thorough review of the provided evidence, we found that the player had been using an unfair betting strategy, which is not acceptable and forbidden by most casinos. Therefore, we were unable to support the player's claim, and the complaint was rejected. We advised the player to contact the Gaming Curacao authority for further assistance.
Justbit Casino - Player's assets are being held after a supposed rule violation.
Amount: 2 BTC
Justbit Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
3 months ago
