hello
yesterday 21:20 hour i made a deposit of 100 euro.
transaction succesfull.
but its not credit to me account.
i go live chat they tell me i have to whait one hour.
after hour and a half i go back to live chat ,
"My colleague has forwarded your request to the appropriate department, as soon as we have an update, we will contact you immediately.
We're sorry, but because the deposit wasn't credited automatically, we need to contact your payment provider to clarify the details.
i allready send me screenshots of the transaction to the live chat.
It takes some time as the payment provider cannot give an answer right away.
hello
yesterday 21:20 hour i made a deposit of 100 euro.
transaction succesfull.
but its not credit to me account.
i go live chat they tell me i have to whait one hour.
after hour and a half i go back to live chat ,
"My colleague has forwarded your request to the appropriate department, as soon as we have an update, we will contact you immediately.
We're sorry, but because the deposit wasn't credited automatically, we need to contact your payment provider to clarify the details.
i allready send me screenshots of the transaction to the live chat.
It takes some time as the payment provider cannot give an answer right away.