The player's withdrawal is delayed for over 3 weeks. The complaint was rejected as the player stopped responding.
They said my money would be to be ny by the end of the week, it's been almost 3 weeks since then and I still don't have my money.
Hello Marc,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Juicy Vegas Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first ever withdrawal from the casino? Is your account fully verified? If yes, since when? Did you use any bonus to accumulate your current winnings?
Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick