HomeComplaintsJuicy Vegas Casino - The player's withdrawal is delayed.

Juicy Vegas Casino - The player's withdrawal is delayed.

Amount: $639

Juicy Vegas Casino
Safety Index:Below average
Submitted: 01 Jan 2022 | Case closed : 19 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's withdrawal is delayed for over 3 weeks. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

They said my money would be to be ny by the end of the week, it's been almost 3 weeks since then and I still don't have my money.

Public
Public
2 years ago

Hello Marc,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Juicy Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first ever withdrawal from the casino? Is your account fully verified? If yes, since when? Did you use any bonus to accumulate your current winnings?

Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you resolve it.

Regards,

Nick

Public
Public
2 years ago

Dear Marc82,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7 days.

Regards,

Nick

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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