The player from the United Kingdom has won £1703 on Jokabet, but their account is now disabled, and despite providing the required documents, the casino is refusing to process the withdrawal.
I won £1703 on jokabet my account has now been disabled I’ve sent them everything they need still not wanting to pay me
Dear Sophiemac80,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina