HomeComplaintsJoka Room Casino - Casino website seems to be offline.

Joka Room Casino - Casino website seems to be offline.

Closed
Our verdict

Player stopped responding

Amount: €25

Joka Room Casino
Safety Index:Very low

Case summary

The player from Australia is inquiring about the website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
5 years ago

Hi there the entire JokaRoom website is down. How long til it’s expected to be working again please?

Public
Public
5 years ago

Dear Amy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint two days ago, could you please advise if the issue is persisting? Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
5 years ago

Dear Amy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
5 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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