Joka Room Casino - Casino website seems to be blocked.

Hello,

I am unable to access jokaroom VIP.it keeps telling me there is a connection error 522 I have waited hours. I have email them and haven't heard back.

Apparently it's on their end just wondering when it will be sorted!

I have winnings I want to play and some I want to withdraw.

Cheers

Jacinta

Dear Jacinta,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise when was the last time when you succeeded in accessing your casino account? Was your account successfully verified in the past? Have you tried any other devices to access your account?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Jacinta,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.