Joka Room Casino - Casino game is not loading properly.

Game just froze on me and keeps loading and won't stop loading

Dear Saluvale,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN and didn’t experience the same difficulties. Since you have filed this complaint more than 16 hours ago, could you please advise if the issue is persisting?

However, I have to say, that we have received more similar complaints in the last few weeks.

Looking forward to hearing from you.

Best regards,

Petronela

Dear Saluvale,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.