Johnny Kash Casino - The casino website is not loading properly.

I had deposited $50 AUD into my account. They money has been taken out of my bank account and now the page will not load at all. I have tried logging in on different devices but still the same issue. I would like a refund of my money and to close my account thank-you.

Dear Alysia,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint 3 days ago, could you please advise if the issue is persisting?

Have you tried contacting the casino regarding this issue? Could you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Alysia,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.