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OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Endri K.
Author
Endri Kaleshi
Casino Analyst
Endri's contribution to Casino Guru with his previous – heavily praised – work in data entry came to our team at a great time. His efforts to maintain and manage our casino database with transparent and accurate reviews plus his initiative-taking attitude have made him a very respected and solid mem...
RichBet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. RichBet Casino scored a High Safety Index of 8.4, which makes it a recommendable option for most players in terms of fairness and player safety. Carry on reading our RichBet Casino review to make an informed decision whether or not this casino is the right fit for you.
Is RichBet Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the RichBet Casino Terms and Conditions as part of our review of RichBet Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Considering our estimates and the factual data we have collected, RichBet Casino appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include RichBet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, RichBet Casino has attained a High Safety Index of 8.4. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, RichBet Casino is related to 14 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of RichBet Casino. This connection has resulted in an increased Safety Index.
RichBet Casino: Terms and Conditions
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We did not find any unfair or predatory rules in the Terms and Conditions of RichBet Casino during our review.
RichBet Casino player complaints
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We have found no relevant complaints about this casino.
RichBet Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 10 user reviews given to RichBet Casino, it has a Good User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
RichBet Casino company data and licenses
RichBet Casino is owned by Fin Tech Montana Azul Capital LTD and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
RichBet Casino has a gambling license issued by Anjouan Gaming in Comoros.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at RichBet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Swedish
24/7
Danish
24/7
Greek
24/7
French
24/7
Polish
24/7
Dutch
24/7
Estonian
24/7
Norwegian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at RichBet Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, RichBet Casino has an average customer support.
RichBet Casino casino games and slots
RichBet Casino has these types of casino games on offer: Slots, Jackpot games, Live games, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Games from 23 casino game providers are available. This includes Novomatic, Nolimit City, Evolution Gaming, Pragmatic Play, Betsoft Gaming, Playson, Amatic, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, Belatra Games, 3 Oaks Gaming, Gamzix, Popiplay, VoltEnt, Casino's Own Original Games, Caleta Gaming, Hacksaw Gaming, PG Soft (Pocket Games Soft), Gamomat, OneTouch.
RichBet Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from RichBet Casino in our database, including:
35 FREE SPINS on Joker’s Jewels Wild
35 FREE SPINS on Treasure of Anubis
50% up to €2,000
100% up to €1,000
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Fin Tech Montana Azul Capital LTD
Operator
Fin Tech Montana Azul Capital LTD
Established
2025
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of RichBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casinoSmall to medium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at RichBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 4
Not Available: 11
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Chicky Run
by PG Soft (Pocket Games Soft)
Game providers
Show all
(27)
Game providers (27)
Casino Bonuses
RichBet Casino bonuses
Browse all bonuses offered by RichBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that RichBet Casino does not offer any bonuses to players from your country.
Loyalty program
RichBet Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Cashback
Payment methods
Payments
Browse an overview of payment methods supported by RichBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(34)
Payment methods (34)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURCHFDKKJPYNOKNZDPLNSEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
14 languages
EnglishFrenchGermanSpanishDanish
9 more
All languages (14)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Live chat
Available in
14 languages
EnglishFrenchGermanSpanishDanish
9 more
All languages (14)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Customer support:
Available in
14 languages
EnglishFrenchGermanSpanishDanish
9 more
All languages (14)
English
French
German
Spanish
Danish
Dutch
Estonian
Finnish
Greek
Japanese
Norwegian
Polish
Portuguese
Slovak
Live chat rating
Good
Average response time: 5m
Based on 2 tests
Date and tester
Response time
Rating
14 Sep 2026
Endri K.
5m
Good
28 Nov 2025
Igor P.
Not measured
Subpar
User reviews
User reviews of RichBet Casino
This is a place to share experience with RichBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 10 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
No areas consistently impress players, as feedback across categories is largely balanced or leans negative. Customer support and payments both show more negative than positive comments.
Casino Guru
We want players to understand gambling.
• 2 months ago
A support agent helped me when I couldn't figure out why my deposit wasn't showing up. She was so patient while I was clearly tilted and frustrated. Explained that my bank was holding the transaction, not them, and walked me through what to do. Genuinely calmed me down. Still, had to say, the real money wagering on their reload bonuses is a nightmare. Took a 150% match, won some, then saw I needed to bet around 8000 to withdraw anything. Obviously lost it all trying. Never again!
Fast and friendly support team
Real money wagering requirements are designed for you to fail
RichBet Casino
Thank you for your feedback!
We're delighted to hear that our support team was able to assist you with your deposit and provide clear, patient guidance throughout the process. It's great to know that the situation was resolved and that our agent helped clarify that the delay originated with the banking process rather than on our side. We'll be sure to share your kind words with the team.
We're sorry to hear that the reload bonus did not meet your expectations. All bonus promotions are subject to specific wagering requirements, which are clearly outlined in the applicable bonus terms and conditions before the offer is claimed. We always encourage players to review these conditions carefully so they fully understand the promotion mechanics before participating.
We appreciate your feedback regarding the wagering requirements and the clarity of our promotions. Your comments will be shared with the relevant team for consideration as we continue working to improve the overall player experience.
Thank you again for taking the time to share your experience with us!
-The RichBet Team
• 2 months ago
I have to say the weekly raffle is pretty fun. Never won anything big but last month I got the 100eur bonus out of nowhere.Small things like that keep me coming back. However the KYC process was a nightmare from hell. They wanted a selfie of me holding my ID. Felt like I was being held hostage. My arm was tired, the lighting was bad, and I felt like an absolute idiot taking that photo.
Weekly raffle gives random bonuses for no reason. They have solid bonus offers.
KYC selfie requirement is ridiculous. Just use my documents like everyone else.
RichBet Casino
Thank you for your feedback!
We're delighted to hear that you're enjoying the weekly raffle and our bonus promotions. It's great to know that receiving a surprise €100 bonus added to your experience and gave you another reason to keep coming back.
We're sorry to hear that you found the verification process frustrating. KYC requirements, including selfie verification when requested, are an important part of protecting player accounts, preventing fraud, and complying with regulatory obligations. Depending on the verification requirements, additional identity checks may be necessary to ensure the security of both our players and the platform.
We understand that these steps can sometimes feel inconvenient, and we appreciate your patience throughout the process. Your feedback regarding the verification experience has been noted and will be shared with the relevant team as we continue working to make the process as straightforward as possible.
Thank you again for taking the time to share your experience with us!
-The RichBet Team
• 3 months ago
My VIP host is honestly the best part of this casino. She actually remembers what games I like, sends me offers for fave slots instead of random junk I dont play. Last week I was down bad and she hooked me up with a custom cashback offer that saved my weekend. Legend. But the withdrawal times are painful. Requested on Thursday, didnt see the money until Monday.. Thats almost a full weekend of checking my bank account every hour like a weirdo.
VIP service they offer is actually solid
Withdrawals take forever. Four days to get my money is unacceptable when deposits are instant.
RichBet Casino
Thank you for your feedback!
We're delighted to hear that your VIP host has made such a positive impact on your experience. Providing personalized service and tailoring offers to each player's preferences is exactly what our VIP team strives to do, and we're pleased to know this has made your experience more enjoyable. We'll be sure to pass along your kind words.
We're sorry to hear that your withdrawal took longer than expected. While many withdrawals are processed much sooner, processing times can occasionally be extended due to security, compliance, or payment-provider-related checks. In addition, once a withdrawal has been processed by us, the time it takes for the funds to reach your account may also depend on your selected payment method and financial institution.
We understand that waiting for your winnings can be frustrating, and we appreciate your feedback regarding the withdrawal timeframe. Your comments have been shared with the relevant team as we continue working to improve the overall payout experience.
Thank you again for taking the time to share your experience with us!
-The RichBet Team
• 3 months ago
The weekly cashback here is genuinely good. I had a brutal losing streak last week, down like 300 euro and they gave me back 60 on Monday morning. Real money too, not bonus funds with more wagering attached. That gesture alone made me want to stick around. But trying to get verified was a different story. Uploaded my driver's license, got rejected for "poor image quality." Uploaded again, rejected for "glare." Third time I literally stood under my brightest lamp and it finally worked. Took three days.
Weekly cashback with rising percentage is a lifesaver.
KYC process is overly picky. Rejected my ID twice for stupid reasons like lighting and angles. Just verify me already it's not that deep.
RichBet Casino
Thank you for your feedback!
We're delighted to hear that you're enjoying the weekly cashback promotion and that it provided real value after a difficult week. It's great to know that this feature has had such a positive impact on your experience.
At the same time, we're sorry to hear that your verification process was more challenging than expected. Please understand that our KYC procedures are in place to protect both our players and the platform by ensuring account security and compliance with regulatory requirements. When documents are rejected due to image quality, glare, or other visibility issues, it is solely to ensure that all required information can be clearly verified.
We understand that having to resubmit documents can be frustrating, and we appreciate your patience throughout the process. Your feedback regarding the verification experience has been noted and will be shared with the relevant team as we continue working to make the process as smooth as possible.
Thank you again for taking the time to share your experience with us.
-The RichBet Team
• 4 months ago
Really I would not recommend this casino as they are not respecting their own T&C and delay the withrawal. 2 huge red flags and hope player will avoid this casino !
Nothing really positive at it looks like all casino
Catastrophic support, not helpful
Huge Delay in payment (more than 6 days when T&C mention 24hours)
No respect of their T&C
RichBet Casino
Thank you for sharing your feedback.
We’re sorry to hear that your experience did not meet your expectations, particularly regarding the withdrawal timeframe and overall communication.
We would like to clarify that while our standard withdrawal processing target is approximately 24 hours, certain cases may require additional security, verification, compliance, or payment-provider-related checks, which can extend processing times beyond the standard timeframe. These procedures are mandatory and are carried out to ensure the safety of both players and the platform.
Regarding support, our agents always provide the information available to them at the given moment based on the current status of the review. However, we understand your frustration regarding the delay and communication during the process, and your feedback will absolutely be taken into consideration as we continue working on improving the overall experience.
We regret that this situation left such a negative impression and appreciate you taking the time to share your concerns.
-The RichBet Team
• 5 months ago
Deposited a while ago, played live games and won a bit. Then I decided to withdraw.. Still waiting for my withdrawal. Live chat is friendly but unhelpful.. All the while they're hoping I cancel my withdrawal and lose the money 🙂
Support is fast and kind.
Simple design
Getting your own money cashed out is a total nightmare
RichBet Casino
Thank you for your feedback. We’re glad to hear you found the platform easy to use and that our support team was friendly and responsive. 😊
We’re sorry to hear about the frustration with your withdrawal. Please be assured that withdrawals are never intentionally delayed to encourage further play. All requests are processed according to standard procedures, which may include verification or routine checks, especially after gameplay in live casino. 💳
While support may sometimes provide general updates during processing, they always share the most current status available from the payments team.
Most importantly, all valid withdrawals are paid in full (100%) once processing is completed.
We appreciate your patience and your honest feedback.
-The RichBet Team
• 6 months ago
Fast KYC meant I was verified instantly. Refreshing experience. But no or low RTP on some slots is noticeable. Played a game with "96% RTP" advertised and lost 50 spins without a single win... Math doesn't add up..
Fast KYC
Instant verification
No or low RTP feels rigged
RichBet Casino
Thank you for your feedback! We’re glad to hear that the fast KYC process made your experience smooth and hassle-free. ⚡✅
Regarding RTP, all games use certified Random Number Generators (RNG), so outcomes are random. This means that while a game may have a 96% RTP, results can vary significantly in the short term, long losing streaks, though frustrating, are part of normal variance. 🎰
We understand how it can feel unfair, and we appreciate you sharing your experience. Tracking sessions over time usually reflects the advertised RTP more accurately.
-The RichBets Team
• 6 months ago
Many deposit and withdraw methods is convenient. But rude support made me never want to use them again. Agent was dismissive, cut me off mid-sentence, and basically ended the chat. Zero people skills.
Decent choice of payment methods, both deposit and withdrawal
Rude and unprofessional support
RichBet Casino
Thank you for sharing your feedback. We’re glad to hear that you found the variety of deposit and withdrawal methods convenient. 💳
However, we’re truly sorry to hear about your experience with support. That’s not the level of service we aim to provide. Our team strives to be professional, respectful, and helpful at all times, and we take feedback like this seriously.
If you’re open to it, please feel free to reach out again so we can review the interaction and ensure your concerns are addressed properly. Your experience matters to us, and we appreciate you bringing this to our attention.
-The RichBet Team
• 6 months ago
They advertise instant deposits:Money in, game on. Well, my deposit took two hours once while my mates were already playing. Killed the vibe..
Many deposit methods to choose from
False advertising on deposit arrival time
Robotic support answers
RichBet Casino
Thank you for your feedback. We’re glad you appreciate the wide range of deposit methods available.
Deposits are instant in the vast majority of cases. However, in case of occasional delays please feel free to contact us to check.
We do not falsely advertise deposit speeds: "instant" reflects the standard processing time under normal conditions.
As for support, our agents follow structured procedures to provide accurate information, but all chats are handled by real team members, not bots.
We understand how a delay can disrupt the moment, especially when playing with friends, and we appreciate you sharing your experience.
- The Richbet Team
• 8 months ago
Hi this is another one of those sites that let's you join kyc is easy but try to withdraw its impossible I am waiting 4 days now and not a hope of a withdraw...ill keep you up to date... well still no withdrawal just the same pre written rubbish to make you feel ok ive decided i wont play here again as there sister site moemoe done the same and I waited 5 days there eventually I gave up wasted the money and closed the account I no this is what they are doing here
Good games
Rtp is ok
Very slow withdrawal
Live chat has no idea about withdrawal time
RichBet Casino
Thank you for your feedback. We’re glad you enjoyed the games and found the RTP satisfactory.
Regarding withdrawals, delays are not intentional. In some cases, processing may take longer due to routine security checks or payment-provider verifications, even if the account is fully verified. Our live chat team is there to track and assist with any pending requests to ensure funds are processed safely and correctly.
We understand waiting can be frustrating, but labeling the casino or its sister sites as withholding funds is inaccurate. All withdrawals are handled according to the Terms & Conditions and regulatory requirements.
-The RichBet Team
Discussion
RichBet Casino discussion
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