HomeComplaintsJohnny Kash Casino - Casino website doesn’t load properly.

Johnny Kash Casino - Casino website doesn’t load properly.

Amount: A$50

Johnny Kash Casino
Safety Index:Very low
Submitted: 30 Jul 2020 | Case closed : 03 Aug 2020
Case closed Our verdict

Other

REJECTED

Case summary

4 years ago

The player from Australia is inquiring about casino website accessibility. We ended up rejecting this complaint as the player decided to play the funds but won’t visit the website afterwards.

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4 years ago

I deposited $50, played 2 games, now can't play anything else, screen has flashing $ sign and loading. Can't access anything as pages won't stop flashing, ive done everything suggested ie clearing cookies etc

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4 years ago

Dear Theresa,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint more than 48 hours ago, could you please advise if the issue is persisting? Additionally, please forward any relevant screenshots.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

 

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4 years ago

I was eventually able to get on the website later in the day, it still freezes at times, i will play my money out then not bother to visit it again, I would not recommend johnnykash, the website is too buggy. Thanks for getting back to me

Edited
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4 years ago

I wish I could be of more help. I’m very sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. I will now close this complaint. Thank you for your understanding.

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