The player from Australia is inquiring about casino website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
I deposited $30 into my account and now the website won't load or won't let me login
Dear Hayley,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 48 hours ago, could you please advise if the issue is persisting? Additionally, please forward any relevant screenshots and try to clear cache & cookies.
Looking forward to hearing from you. Thank you in advance.
Best regards,
Petronela