Johnny Kash Casino - Casino website doesn’t load properly.

I just signed up to the casino, made my first deposit of $50 and once it came up for me to use the entire website stopped loading. I cant log in, I can't get in contact with them as I can't load the contact page. I tried to load my first pokies game but it still won't work.

Dear Jessica,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint almost 24 hours ago, could you please advise if the issue is persisting? Additionally, please forward any relevant screenshots.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Dear Jessica,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.