The player from the UK is unable to play certain games in the casino. We rejected the complaint because the player didn't reply to our questions.
I did the account with my Gmail and I can't play the free games. Ask me to verify my age i am putting my personal details with my date of birth and say all the time "person not found" but still I am stay connected in the account. What can I do?
Dear sissyjohn031220,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please explain if all the free games you are attempting to play are unavailable to you? Have you contacted casino support? What was their recommendation?
Looking forward to hearing from you.
Best regards,
Tomas