HomeComplaintsJackpot Jill Casino - The casino website is in maintenance.

Jackpot Jill Casino - The casino website is in maintenance.

Amount: A$60,000

Jackpot Jill Casino
Safety Index:Above average
Submitted: 07 Oct 2021 | Case closed : 21 Oct 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

I've got $60k in my casino account it's been 3 days now they are still "under maintenance " but I've message my VIP host but the email has been return back to me saying undelivered, how can I find out what's going on with my winnings?

Public
Public
3 years ago

Dear Eric,

Thank you very much for submitting your complaint. I am sorry to hear about your negative experience, I tried to access the website, and it is still in maintenance.

Do you have any pending withdrawals at the moment? Have all of the funds been obtained from your real money?

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
3 years ago

Dear Eric,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news