Jaak Casino - Player is experiencing an undefined problem.

Con men offers all the time when then you speak to help...oohh that offer is not on your account again and again and again...utter rip off

Dear Jacqueline,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Jacqueline,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Owe me £20

I AM AWAITING A £20 WITHDRAWAL FROM THIS COMPANY

Since when is your withdrawal held up and what caused the delay? Could you please confirm that your account has been fully verified in the past?

I sent my id over a week ago and not heard anything

Have you accumulated your winnings with or without an active bonus? Thank you.

Dear Jacquimc,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

No bonuses

Have you received confirmation about a successful account verification already?

Dear Jacquimc,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.