Hello. I have a problem with the casino, namely with withdrawal. Well, I received a code from the casino for free spins from which you can withdraw only 30€, which is how much I managed to win. To unblock the payment channel, I deposited 0.86005698 LTC in cryptocurrency, which is about 50€. The casino requires a deposit turnover, so I started playing and uploaded the amount of 187€ that I requested for withdrawal. My account is verified. Today I get a message that my withdrawal has been canceled because I can only withdraw 30€ but the remaining amount has disappeared, which I do not understand... The strange rules that the casino follows discourage people from playing there. I am asking for help because if anything, the casino should leave funds in the amount of 30€ + 50€ = 80€ and they should possibly return this amount to me if I cannot win more, which I do not understand. Attached are screenshots.
Hello. I have a problem with the casino, namely with withdrawal. Well, I received a code from the casino for free spins from which you can withdraw only 30€, which is how much I managed to win. To unblock the payment channel, I deposited 0.86005698 LTC in cryptocurrency, which is about 50€. The casino requires a deposit turnover, so I started playing and uploaded the amount of 187€ that I requested for withdrawal. My account is verified. Today I get a message that my withdrawal has been canceled because I can only withdraw 30€ but the remaining amount has disappeared, which I do not understand... The strange rules that the casino follows discourage people from playing there. I am asking for help because if anything, the casino should leave funds in the amount of 30€ + 50€ = 80€ and they should possibly return this amount to me if I cannot win more, which I do not understand. Attached are screenshots.