IviBet Casino - The player struggles to withdraw his money.

Hi. I got a lot of money on Ivibet.com and they keep declining my withdrawals and asking for more documents. I cant imagine what i should do cause soon they have stolen my whole identity. Can you help me?

Hello Denbetting123,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IviBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Hi Nick. I proved my adress, ID card and proof of deposit But now they want dokuments such as selfie with ID card and that doesnt make any sense compared to KYC

Hello Denbetting123,

These request seems completely normal and common. Did you forward it to them already? If not, please do and let us know the outcome of the verification.

Hi Nick. Yesterday my withdrawals was accepted and 22.000 euros reached my skrill account

i had to verify following

ID (driving license)

My Adress

Proof of a deposit

selfie with ID into my personal details on my account

short after all my winnings was withdrawed. Took me some time to get verified, But i Got the money so Im happy and stress free. I Will Update when they hit my normal bank account

Thanks

Now my money is recived on my private bank account 22.000 euro same as 160.000DKK. A final rewiew of this site is that the verification is very problematic, But if you Got all details right its okay. Skrill taxes is a bit High so actually i just Got 150.000dkk ind the end, But Im still happy. This is not a fully trust message do you readers, But i Got my money

Thank you Denbetting123 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick