HomeComplaintsIviBet Casino - Player’s withdrawal has been delayed.

IviBet Casino - Player’s withdrawal has been delayed.

Amount: 1,000 kr

IviBet Casino
Submitted: 20 Jan 2024 | Closed : 06 Feb 2024
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Sweden had experienced difficulties withdrawing funds from his disabled casino account and had sought guidance on how to proceed. We had reached out to him for more information regarding his issue with IviBet Casino, and even extended the response time by 7 days. However, due to his lack of response to our queries, we were unable to conduct further investigations. As a result, the complaint was rejected.

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Greetings,


We have forwarded your inquiry to the dedicated team and we will be contacting you regarding this matter soon as we have an update for this case.


Thank you for your patience, and we hope you have a lovely day ahead!




Har pengar på mitt konto som blivit "disabled" behöver få ut dom och veta hur jag ska göra??

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Dear tim9805,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with IviBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Dear tim9805,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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