The player from Denmark can’t request a withdrawal of his winnings with multiple payment methods. We closed the complaint because the player didn't respond to our questions.
Hi
I deposited 40 euros on ivibet and won on my odds and now have 165 euros in my account, but can't get my money paid out at all. Tried several different methods but it rejects and says the pages are not registered as "payment".
See you have helped someone before me on this page too
Hoping for help
Sincerely
Andreas ****
Dear Misser21,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Could you advise which method you used to deposit in the casino and which payment method you tried to request your withdrawal with? Have you contacted casino support about the issue? What did they say? Would you be able to provide us with a screenshot of the error?
I hope we will be able to help you to resolve this issue. Looking forward to hearing from you.
Best regards,
Tomas
Hello again
I used a card to pay with.
And yes, I have contacted support and they say I have to deposit from either skrill or neteller so that I can use them to pay out with, but would rather not throw more money in there, but rather have it out...
You can choose paido, skrill, neteller and various crypto sites, I just know nothing about crypto or any of the others
Thanks for your reply, Misser21.
It's common practice to require a deposit with a payment method that is to be used for withdrawal. Unfortunately, not all deposit methods are necessarily available for withdrawal as well. While it's not very customer-friendly, often times the casino doesn't have a choice in the matter as this might be entirely determined by the payment provider and your country.
I encourage you to deposit with the payment method the casino recommends for your country. Make sure to ascertain how much is the minimum deposit with the casino support to prevent further issues when withdrawing your funds. Usually, it can be 5-20 € or equivalent in your currency. Let me know about the result.
I'll look forward to your reply.