HomeComplaintsHouse Of Pokies Casino - Player’s struggling to withdraw his winnings.

House Of Pokies Casino - Player’s struggling to withdraw his winnings.

Amount: A$1,000

House Of Pokies Casino
Safety Index:Low
Submitted: 28 May 2020 | Case closed : 12 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Australia is experiencing difficulties withdrawing his winnings. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago

This is a scam don't deposit any money if you w in they won't pay and will keep giving you the run around

Public
Public
3 years ago

Dear Glenn,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Why you haven’t succeeded in withdrawing your winnings? Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

 

Public
Public
3 years ago

Dear Glenn,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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