Dear geo11111,
Thank you very much for submitting this complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please explain in more detail how you tried to transfer the 50€ back?
Have you contacted customer support about your mistake of depositing the money in the wrong section?
Have you received any explanation as to why your account was closed?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear geo11111,
Thank you very much for submitting this complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.
Could you please explain in more detail how you tried to transfer the 50€ back?
Have you contacted customer support about your mistake of depositing the money in the wrong section?
Have you received any explanation as to why your account was closed?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika