The player from Finland is inquiring about casino website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
The page threw me out in the middle of playing and now the whole website can no longer be found. Is it possible that I have been the victim of a scam?
T. Tanja Kokko
Dear Tanja,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise when was the last time when you succeeded in accessing your casino account? Was your account successfully verified in the past? Have you tried any other devices to access your account?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela