Harry's Casino - Player is criticizing withdrawal limits.

I’ve won a total of £2500 I was only allowed to withdraw £500 per day I have cleared all my verification, they said it’ll take 2 working days.. they never answer my emails the customer service if rubbish, it’s a game because I like the site love the massive selection on games.. They say you can withdraw £500 per day but that’s a lie..

Dear Sam,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked general terms and conditions, and this is what I found https://playatharrys.com/templates/company/terms_and_conditions:

"The maximum withdrawable amount per account is limited to 7000€/month. Withdrawable amount will be split on a series of equal withdrawals."

Please understand, that we can’t penalize the casino for splitting your win into several installments, especially, if this information is clearly stated in their terms and conditions. Could you please advise if you have received any of the winnings already?

Thank you in advance for your reply.

Best regards,

Petronela

Dear Sam,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.